Westrex Warranty

Westrex International warrants hardware products to be free from defects in workmanship and materials, under normal use and service, for a period of one year from the date of shipment. Westrex International’s obligation under this limited warranty shall be to repair or replace the defective item, at Westrex International’s sole discretion. Said warranty service shall be performed at Westrex International’s designated repair  facility.

OBTAINING WARRANTY SERVICE: Customers must call the Westrex International service department at 617-254-1200 to obtain a Return Materials Authorization (RMA) number. Products returned to Westrex International must be sent freight prepaid with the RMA number marked on the shipping label and packaged appropriately for safe shipment (you may request a fax of the recommended packaging method). It is recommended the shipment be insured and sent by a method that allows for package tracking. The repaired or replaced product will be shipped to customer, at Westrex International’s expense via United Parcel Service’s ground service (if the product is within the warranty period and applies to shipments within the United States only).

<Packing Instructions>

Return the products to:

Westrex International

RMA#______________

25 Denby RD

Boston MA 02134

Thank You for your support!

Westrex International